RyuApp

The Challenge

RyuApp set out to make finding trusted pet caregivers simpler and more reliable. Existing apps felt generic, offered little personalization, and lacked the intuitive tools owners and caregivers needed to connect confidently.

The biggest challenges included

Limited personalization, leaving pet owners unsure about caregiver fit.
Complicated request flows that discouraged consistent use.
Weak communication tools that made coordination stressful.
Generic design that failed to build trust or community.
The need to protect sensitive user and pet information.

It was about creating a community-first platform emphasizing trust, transparency, and ease of use. Budget constraints added another layer of complexity, requiring careful prioritization of essential features to make the launch achievable.

Solving these limitations meant more than building another pet service app for the client.

The Idea

RyuApp was created to connect pet owners with caregivers through tools that made matching clear and request handling straightforward. The focus was on profiles with meaningful details, flexible request options, and secure account features that gave both sides confidence in the process.

Objectives included

Build detailed profiles for caregivers and pets so owners can quickly assess fit.

Design a request system with expiration dates and support for multiple pets in one submission.

Add functionality for caregivers to mark favorite pets and highlight preferred requests.

Provide a dashboard that displays caregiver listings and requests in one place.

Ensure secure account management, with simple updates for email, phone, and passwords.

Together, these elements shaped a platform that aims to make caregiver selection faster, clearer, and more reliable than existing pet service apps.

The Solution

RyuApp was developed through a structured process that prioritized trust, clarity, and usability.

Each stage focused on building practical features that balance the needs of pet owners and caregivers.

Development process

Planning

Collected requirements emphasizing trust-building features, intuitive UX, and workflows tailored to both sides.

Design

Created profile flows, request handling pages, and dashboard components with clear navigation and simple layouts.

Development

Implemented modules for caregiver and pet profiles, favorites, requests, authentication, and dashboards.

Testing

Verified request expiration logic, calendar scheduling, and profile updates through detailed QA.

Launch

Released features incrementally, starting with caregiver profiles and requests, followed by favorites and calendar integration.

Technologies Used

Frameworks: Combined Scrum and Kanban for agile project management.
Tools: Jira for backlog tracking, Slack for team communication, and Postman for API checks.
Languages: Bubble for platform development.

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Timeline

Project kickoff: February 2025
MVP delivery: August 2025

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Challenges solved

Defined the dual concept of Favorites, separating pets from requests.
Streamlined user flows for managing pets inside requests.
Balanced caregiver features with pet owner needs while keeping the platform simple.

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Unique Approach

Used a feature-first incremental rollout, giving the client early feedback from real-world use.
A dual-profile model (caregiver + pet) was applied to provide personalization while preserving scalability.