RyuApp
A pet care platform that connects pet owners with trusted caregivers, offering personalized matching, streamlined booking, and secure communication to simplify and improve pet care experiences.
What we set out to solve
RyuApp set out to make finding trusted pet caregivers simpler and more reliable. Existing apps felt generic, offered little personalization, and lacked the intuitive tools owners and caregivers needed to connect confidently.
The biggest challenges included
- Limited personalization, leaving pet owners unsure about caregiver fit.
- Complicated request flows that discouraged consistent use.
- Weak communication tools that made coordination stressful.
- Generic design that failed to build trust or community.
- The need to protect sensitive user and pet information.
Solving these limitations meant more than building another pet service app for the client.
It was about creating a community-first platform emphasizing trust, transparency, and ease of use. Budget constraints added another layer of complexity, requiring careful prioritization of essential features to make the launch achievable.
Building the Right Solution
The vision was to go beyond a simple directory. RyuApp needed to build real connections between pet owners and caregivers — with transparency, reliability, and a personal touch at every step.
Objectives included
Build detailed profiles for caregivers and pets so owners can quickly assess fit.
Design a request system with expiration dates and support for multiple pets in one submission.
Add functionality for caregivers to mark favorite pets and highlight preferred requests.
Provide a dashboard that displays caregiver listings and requests in one place.
Ensure secure account management, with simple updates for email, phone, and passwords.
Together, these elements shaped a platform that aims to make caregiver selection faster, clearer, and more reliable than existing pet service apps.
How we built it
RyuApp was developed through a structured process that prioritized trust, clarity, and usability.
Each stage focused on building practical features that balance the needs of pet owners and caregivers.
Development process
Planning
Collected requirements emphasizing trust-building features, intuitive UX, and workflows tailored to both sides.
Design
Created profile flows, request handling pages, and dashboard components with clear navigation and simple layouts.
Development
Implemented modules for caregiver and pet profiles, favorites, requests, authentication, and dashboards.
Testing
Verified request expiration logic, calendar scheduling, and profile updates through detailed QA.
Launch
Released features incrementally, starting with caregiver profiles and requests, followed by favorites and calendar integration.
What it delivered
- MVP launched with caregiver-pet matching system fully operational
- 80+ active users during pilot phase
- Detailed caregiver and pet profiles with trust-building features deployed
- Flexible request system with expiration logic and multi-pet support
- Secure authentication and account management live
What we owned
Project Manager
Tatev Safaryan
Bubble Development
Alesya Marova
UI/UX Design
Maria Kulkina
QA
Grigor
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