- Marketplace Platform

The Challenge

FixZa wanted to redefine how customers connect with trusted service providers. Traditional platforms were clunky and hard to navigate, and they usually left both sides frustrated with poor communication and unreliable reviews.

Main Issues

Customers struggled to find verified providers they could trust.
Booking and scheduling felt fragmented, leading to delays and cancellations.
Reviews were inconsistent, making it hard to judge quality.
Providers lacked visibility and had limited ways to secure new jobs.
No intelligent guidance to simplify job creation or provider matching.

The goal was clear

Create a trust-first, results-driven platform with intuitive user flows. Customers needed a simple way to post jobs, get matched with local providers, receive quotes, and confirm bookings.

On top of that, FixZa wanted AI-driven support to act as an advisor, guiding customers and providers through each step. This meant building a seamless, user-friendly experience with direct communication, fair visibility, and reliable results.

The Idea

FixZa’s vision was to create a seamless platform where trust, simplicity, and intelligent guidance shaped every interaction. The goal was a scalable solution that worked for both customers and providers while being optimized for SEO and future growth

The platform needed to

Deliver an intuitive experience with clear navigation and easy job posting.

Serve users across Australia and New Zealand, ensuring customers only saw providers relevant to their location.

Integrate AI as a virtual advisor, assisting with job creation, profile setup, and guidance throughout the journey.

Main Features Include

Webflow website + Bubble.io platform

SEO-friendly front end with a robust backend.

Job matching logic

Customers connect with providers based on location and service type.

Multi-role access

Separate workflows for customers and business providers.

Integrated tools

Xero for accounting and Stripe for payments.

AI advisor bot

Personalized support for both sides of the platform.

AI-driven job creation

Smarter, faster posting process.

Progressive Web App (PWA)

Optimized for mobile users.

What makes FixZa unique is how it blends direct communication, trusted reviews, and AI-powered guidance into a single experience that works smoothly across two countries.

The Solution

We built FixZa as a scalable platform that balanced simplicity, trust, and intelligent automation.

The process followed a structured timeline, ensuring each milestone delivered tangible progress toward launch.

Step-by-step process

Kickoff & competitor analysis

Defined the project scope and studied competitor flows to identify best practices.

Requirements gathering

Outlined main functional and non-functional needs to guide development.

Design & prototyping

Created wireframes and intuitive UI/UX mockups to ensure smooth navigation.

Development

Built the multi-role platform on Bubble with admin panel functionality; developed the main site in Webflow.

Temporary landing page

Delivered a live waitlist landing page to support early marketing efforts.

Integrations

Connected Stripe for subscriptions, Xero for accounting, and AI-powered flows via Supabase and n8n.

Technologies Used

Webflow: SEO-optimized main website.
Bubble.io: Core platform development.
Progressier: PWA for mobile access.
Supabase & n8n: AI advisor bot.
Stripe: Subscription management.
Xero: Accounting integration.

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What sets FixZa apart?

AI-powered job creation that simplifies posting for customers.
Smart job matching logic that pairs the right providers with the right opportunities.
Built-in communication and scheduling tools to keep the entire process fast and transparent.